Remote work has transformed the way we interact with colleagues. While we often worry about its impact on team cohesion, a recent study suggests it can also, paradoxically, bring people closer together. In an article published in the Academy of Management Journal, Hardin, Schinoff, Byron, and Balven examined how discovering personal details about a colleague — often by accident in virtual settings — shapes the relationship we develop with them.
The authors conducted a series of experimental studies and surveys (N > 2,000), where participants interacted with real or fictional colleagues in situations where unintentional and vivid non-work-related elements emerged (e.g., a child entering the room, a barking dog, or a personal item in the background). These seemingly minor moments humanized the colleague, making them appear more authentic and trustworthy, and encouraged greater relational investment — both personally and professionally.
In conclusion, the authors advise remote workers not to routinely blur their background or use a virtual one during calls. They argue that allowing others a glimpse into your personal environment can spark informal connections that positively influence workplace relationships.