{"id":8880,"date":"2026-01-20T18:55:23","date_gmt":"2026-01-20T18:55:23","guid":{"rendered":"https:\/\/psychologueindustriel.com\/?post_type=blog&#038;p=8880"},"modified":"2026-01-20T18:56:19","modified_gmt":"2026-01-20T18:56:19","slug":"promoted-or-hired-the-risky-choice","status":"publish","type":"blog","link":"https:\/\/psychologueindustriel.com\/en\/blog\/promoted-or-hired-the-risky-choice\/","title":{"rendered":"Promoted or Hired: The Risky Choice"},"content":{"rendered":"","protected":false},"featured_media":8878,"template":"","meta":{"_acf_changed":false},"class_list":["post-8880","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":{"content":"When a management position opens up, two options compete: promote a loyal employee or bring in a fresh face. In theory, external hires bring new energy and ideas. In practice, they\u2019re expensive and harder to keep. A study published in the <em>Journal of Applied Psychology<\/em> by Hardy, Thiel, Gibson, Klotz, and Barsa followed more than 11,000 managers in a large restaurant chain before, during, and after the pandemic. The goal was to see who\u2014internally promoted or externally hired\u2014held up better when the job market went wild.\r\n\r\nThe results speak for themselves. During the \u201cGreat Resignation,\u201d externally hired managers were about four times more likely to quit than those promoted from within. The internally promoted ones also received higher performance ratings, fewer customer complaints, and saw lower turnover among their team members. In short, internal promotion seems to build engagement that outside recruitment struggles to buy.\r\n\r\nThe researchers point out that the benefits of internal promotion aren\u2019t just about performance. They\u2019re about perception. Promoted employees feel supported and secure, while external hires often feel more vulnerable, especially in uncertain times. When the job market heats up and offers start flying, that sense of loyalty becomes a natural buffer against turnover.\r\n\r\nIn the end, the study highlights a simple truth: retention can\u2019t be decreed, it has to be built. Promoting an employee says, \u201cWe believe in you.\u201d Hiring from the outside is a bet that a newcomer will care enough to stay. In a market full of open doors, that bet looks increasingly risky.","cube_page_builder":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Promoted or Hired: The Risky Choice &#8212; Ph\u00e9nix Conseil<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/psychologueindustriel.com\/en\/blog\/promoted-or-hired-the-risky-choice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Promoted or Hired: The Risky Choice &#8212; Ph\u00e9nix Conseil\" \/>\n<meta property=\"og:url\" content=\"https:\/\/psychologueindustriel.com\/en\/blog\/promoted-or-hired-the-risky-choice\/\" \/>\n<meta property=\"og:site_name\" content=\"Ph\u00e9nix Conseil\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-20T18:56:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/psychologueindustriel.com\/wp-content\/uploads\/ChatGPT-Image-3-nov.-2025-13_45_21.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/psychologueindustriel.com\/en\/blog\/promoted-or-hired-the-risky-choice\/\",\"url\":\"https:\/\/psychologueindustriel.com\/en\/blog\/promoted-or-hired-the-risky-choice\/\",\"name\":\"Promoted or Hired: The Risky Choice &#8212; 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